CVAP-Approved Counselling Service Provider · Persian & English

When the Violence Ends but Its Effects Remain

Safety after violence: CVAP treatment services for women and children affected by violence.

Violence may occur in a single moment, but its consequences can remain in a person’s mind, body, and relationships for months or years. A victim may have left the dangerous situation but continue to experience insomnia, persistent hypervigilance, anxiety attacks, feelings of being unsafe, shame, anger, emotional numbness, or intrusive memories.

A child who has witnessed violence may also develop anxiety, behavioural difficulties, declining academic performance, separation fears, or a sense of responsibility for protecting their parent, even if the child was not directly attacked.

In such circumstances, access to specialized treatment should not depend on the person’s ability to pay. The Crime Victim Assistance Program, or CVAP, is one of the most important supports provided by the Government of British Columbia to reduce this barrier.

The program may provide victims of violent crimes, certain immediate family members, and some witnesses with a range of financial and treatment-related supports, including psychological counselling.

Dr. Taraneh Moazzeni, a psychologist and Registered Clinical Counsellor, is now officially registered as a CVAP-approved Counselling Service Provider. She can provide specialized counselling to eligible clients within the terms of the benefits authorized by the program.

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What Is CVAP, and How Does It Support Victims of Violent Crime?

What Is CVAP, and How Does It Support Victims of Violent Crime?

CVAP is a provincial government program in British Columbia that operates under the Crime Victim Assistance Act and its related regulations.

Its purpose is not to provide general compensation for every aspect of a person’s suffering. It is a financial-assistance program intended to reduce the cost of certain services necessary for the physical and psychological recovery of people affected by crime.

When Cost Should Not Be a Barrier to Treatment: Understanding CVAP Services

More precisely, CVAP is not intended to assign a monetary value to a victim’s pain. The program aims to provide practical resources for treatment, safety, and the restoration of functioning.

For this reason, “pain and suffering” itself is not compensated. However, services such as counselling, medical treatment, medication, protective measures, or income support may be covered under specified conditions.

The Government of British Columbia states that a person who has experienced physical or psychological injury because of a violent crime committed in the province may be eligible for support. These benefits may be available when a similar service cannot be obtained from another source, such as private insurance, or when an eligible expense remains after that resource has been used.

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Who May Be Eligible for CVAP Coverage?

CVAP determines eligibility for each application according to the law, the nature of the crime, when and where it occurred, the applicant’s relationship to the victim, and the resulting consequences.

In general, three main groups may apply.

1. Direct Victims of Crime

A person who directly experiences physical or psychological injury because of an eligible crime committed in British Columbia may apply.

This category may include victims of physical assault, sexual violence, certain forms of intimate partner violence, and other violent crimes covered by the legislation.

Psychological injury is also relevant. The legislation defines it as a condition that impairs a person’s health or well-being and is more than temporary or insignificant. The effects of crime are therefore not limited to physical injuries.

2. Immediate Family Members of a Victim

One of CVAP’s significant strengths is that it does not limit the effects of crime to the person who was directly targeted. An immediate family member who experiences psychological injury or financial loss because of a victim’s injury or death may also be eligible.

This is particularly important for spouses, children, and families facing grief, anxiety, disruption of family roles, or a collapse in their sense of safety following a violent crime.

However, being related to the victim does not automatically result in approval. The applicant’s relationship to the victim and the effects they have experienced must meet CVAP’s criteria.

3. Certain Witnesses to a Crime

Not everyone who sees something is necessarily considered an “eligible witness” under CVAP’s legal definition.

The legislation refers specifically to someone who witnesses an eligible crime or its immediate aftermath at close range, where the crime results in death or life-threatening injury and is sufficiently severe to cause a reasonable person to experience fear, shock, and horror.

This distinction demonstrates that witness eligibility is an administrative and legal decision, not merely a clinical determination made by a counsellor.

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Vulnerable Women and Children Are Not Merely “Bystanders”

Vulnerable Women and Children Are Not Merely “Bystanders”

The Silenced Voices of Victims: How CVAP Creates a Path to Treatment

The importance of CVAP for women experiencing intimate partner violence extends beyond paying for a limited number of counselling sessions.

When leaving an abusive relationship, many women face several crises simultaneously: concerns about housing, their children’s safety, financial pressure, legal proceedings, fear of being followed or threatened, and the loss of social support.

In these circumstances, treatment may be repeatedly postponed. The person uses all their energy to survive and manage urgent practical matters, believing that the psychological effects of what happened can be addressed later.

Sometimes, however, that “later” arrives only after insomnia, anxiety, depression, or avoidance has developed into a chronic pattern.

Vulnerable Women and Children Are Not Merely “Bystanders”

Children are also silent recipients of the effects of violence. Even when they were not directly attacked, they may have heard the sounds, witnessed a parent’s distress, or lived for an extended period in an unpredictable environment.

A child may conclude that the world is unsafe, that relationships involve fear, or that it is their responsibility to protect their mother and keep the family together.

Appropriate treatment cannot guarantee that no one will develop trauma following a crime. However, timely and specialized intervention can help prevent certain post-traumatic reactions from becoming entrenched, reduce symptoms, strengthen emotional regulation, and help parents create a more stable environment for their children.

In family-centred treatment, the well-being of the mother and child cannot be separated entirely. Increasing the parent’s psychological capacity and sense of safety can directly improve the child’s sense of security.

Vulnerable Women and Children Are Not Merely “Bystanders”

However, women and children do not automatically receive coverage simply because they are considered “vulnerable.” A formal application must be submitted, and the case must meet the program’s legal definition of a qualifying crime, relationship requirements, and other eligibility criteria.

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What Services Does CVAP Provide?

From Fear to Safety, and from Survival to Recovery

The type of support available depends on the applicant’s status and whether the expense is directly related to the effects of the crime.

Potential Benefits for Direct Victims

According to official government information, a victim may be eligible for one or more of the following:

  • Medical and dental services
  • Prescription medication expenses
  • Psychological counselling
  • Protective measures and equipment
  • Replacement of certain damaged personal items, such as eyeglasses, clothing, or disability aids
  • Childcare, housekeeping, or personal-care services
  • Disability-related equipment and services
  • Support for a child born as a result of the crime
  • Vocational rehabilitation and return-to-employment services
  • Income support or compensation for reduced earning capacity
  • Related transportation expenses
  • Specialized crime-scene cleaning

Potential Benefits for Immediate Family Members

These benefits may include counselling, certain prescription medications, transportation to attend counselling, and crime-scene cleaning.

In cases involving death, funeral and burial expenses, bereavement leave, travel related to legal proceedings, and additional support for a spouse, child, or dependent family member may also be considered.

Potential Benefits for Eligible Witnesses

Under certain circumstances, eligible witnesses may receive coverage for counselling, prescription medications, transportation to access treatment, and crime-scene cleaning.

None of these benefits is automatic. CVAP must determine that the expense is related to the crime-related injury and that it is both necessary and reasonable.

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How Does CVAP-Funded Counselling Work?

Under the current regulations, a direct victim may receive up to 48 one-hour counselling sessions. In addition, up to 24 sessions related to legal proceedings may be authorized under specified conditions.

These legal-proceeding-related sessions provide psychological support during a period that begins when legal proceedings commence and may continue for up to 18 months after they conclude.

An immediate family member may receive up to 36 one-hour sessions and, under the applicable conditions, up to 18 sessions related to legal proceedings.

An eligible witness may receive up to 12 general counselling sessions and up to 12 sessions related to legal proceedings.

These figures represent the maximum limits established by law. They do not mean that every applicant will automatically receive all available sessions. CVAP determines the actual number of sessions for each case.

When the person was younger than 19 at the time of the crime, additional sessions beyond the general maximum may be authorized, provided CVAP determines that continued treatment is reasonable and necessary.

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Trauma Treatment Is Not Simply Retelling What Happened

Trauma Treatment Is Not Simply Retelling What Happened

Trauma counselling does not necessarily require a person to describe every detail of their experience during the first session. In many cases, pressure to recount the event too early may increase anxiety.

Professional treatment should occur in stages and be adapted to the client’s psychological capacity.

The first stage often focuses on psychological stabilization, including:

  • Establishing a sense of safety
  • Reducing nervous-system activation
  • Managing anxiety attacks
  • Improving sleep
  • Identifying triggers
  • Restoring a degree of control over everyday life

A later stage may involve gradually processing the experience, modifying trauma-related beliefs, and addressing shame, guilt, mistrust, or helplessness.

For some clients, rebuilding relationships, identity, independence, and decision-making capacity is also an important part of treatment.

The goal is not to make the person forget what happened or force them to “return to normal” within a particular timeframe. The goal is for the experience to stop occupying their entire psychological world and for the past to stop controlling the present without their consent.

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What Is the Role of a CVAP-Approved Counsellor?

What Is the Role of a CVAP-Approved Counsellor?

The designation “CVAP-registered counselling service provider” means that a counsellor can provide treatment within the terms of the client’s CVAP claim and the benefits authorized by the program.

The counsellor’s role may include:

  • Conducting a clinical assessment of the psychological effects of the crime
  • Developing treatment goals and a treatment plan related to the consequences of that crime
  • Providing person-centred and trauma-informed treatment
  • Monitoring the client’s symptoms, risks, and daily functioning
  • Supporting emotional regulation, rebuilding safety, and processing the experience
  • Professionally coordinating with other members of the care team when necessary and with appropriate consent and confidentiality protections
  • Completing reports required by CVAP
  • Providing clinical justification for continued treatment when CVAP requests additional information or reports
  • Submitting invoices according to the program’s regulations and the number of authorized sessions

However, the limits of the counsellor’s authority must remain clear. A counsellor does not make the final decision about whether an applicant is eligible. They cannot independently approve a claim, increase the number of sessions, or guarantee financial coverage.

These decisions belong to CVAP. The counsellor can assess and document clinical need, but the program retains administrative and legal authority over the claim. The therapeutic relationship also remains subject to informed consent, confidentiality, and professional ethical standards.

Before treatment begins, clients should receive a clear explanation of the limits of confidentiality and the type of information that may be shared with CVAP for reporting or billing purposes.

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Why Does Approval as a CVAP Counsellor Matter?

Registration with CVAP is not simply an additional promotional title on a professional profile. Providers must submit the required professional documentation and agree to the program’s conditions.

The regulations explicitly state that CVAP will not cover counselling provided by someone who does not maintain professional liability insurance acceptable to the program. The provider must also have submitted a satisfactory criminal record check to the program director.

The approval process may involve verifying:

  • Professional membership and registration status
  • Academic credentials and professional qualifications
  • Professional liability insurance
  • Identification information
  • Criminal record check results

Following approval, the provider must comply with the program’s treatment, documentation, reporting, and billing standards.

CVAP registration is therefore best understood as a formal, multistage process of assessment and verification. Approval indicates that the provider has satisfied the administrative and professional requirements established by the program.

However, this approval should not be interpreted as a guarantee of treatment outcomes or definitive proof that one therapist is superior to another. The therapist’s suitability for the client’s needs, language, culture, type of trauma, and personal circumstances remains essential.

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Dr. Taraneh Moazzeni: A Registered and Approved CVAP Counsellor

Dr. Taraneh Moazzeni holds a Ph.D. in Clinical Psychology and the Registered Clinical Counsellor (RCC) designation in British Columbia.

Her registration as a CVAP counselling service provider, including the submission and review of her professional credentials, professional liability insurance, criminal record check, and other requirements established by the program, has been successfully completed and approved.

This approval allows her to provide counselling to clients whom CVAP has determined to be eligible and who have received counselling benefits through the program.

Her experience working with trauma, anxiety, depression, grief, immigration, and personal and family crises, combined with her ability to provide services in Persian, may be particularly important for many Persian-speaking clients.

A person affected by violence or crime should not have to explain a complex and emotional experience in a language in which they do not feel sufficiently safe or fluent while simultaneously coping with trauma.

Receiving treatment in one’s first language can support more precise communication, improve understanding of the cultural dimensions of shame and family reputation, identify immigration-related pressures, and account for the person’s family structure.

This may be especially valuable for women who are far from their family support networks or are concerned about the effects of violence on their children.

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From Application to the Beginning of Treatment

To receive coverage, applicants must complete the form appropriate to their status:

  • Direct victim
  • Immediate family member
  • Witness

Different application forms are also used for crimes committed before January 1, 2024, and crimes committed on or after that date.

For crimes committed on or after January 1, 2024, the usual application deadline is two years from the date of the crime. For crimes committed before that date, the usual deadline was one year.

For people who were younger than 19, the limitation period does not begin until they turn 19.

There are also important exceptions for victims of sexual offences and childhood sexual abuse. In specified circumstances, no application deadline applies to the victim’s own claim.

One particularly important point is that applicants do not need to wait for charges to be filed or for the offender to be convicted before requesting support. A criminal conviction is not required to begin an application. CVAP assesses the claim using the available information and documentation.

Following approval, the applicant receives a letter or information confirming the assigned benefits and claim number.

Before treatment begins, it is important to confirm how many sessions have been authorized, for whom they were authorized, and under what conditions they may be used.

Government Support Becomes Effective When It Leads to Real Treatment

For a woman who has recently escaped violence, coverage for counselling is not a minor supplementary benefit. It may be the factor that makes the difference between facing trauma alone and entering a professional treatment process.

For a child, access to appropriate support may offer an opportunity to rebuild a sense of safety, express their experience, and prevent the silent effects of violence from being carried into later developmental stages.

CVAP cannot resolve every problem caused by crime. It is not a substitute for legal support, safety planning, medical services, or community resources.

The effects of crime continue after the incident has ended, and psychological recovery requires time, professional expertise, and financial accessibility.

People whom CVAP has determined to be eligible may now contact Dr. Taraneh Moazzeni, an officially registered CVAP counsellor, to receive counselling services.

Before scheduling a session, the benefits approval letter, claim number, and number of approved sessions must be reviewed.

Government Support Becomes Effective When It Leads to Real Treatment

This process is not an invitation to forget. It is an opportunity for the person to experience safety again, reconstruct the meaning of what happened, and prevent a crime from the past from determining their future or the future of their children.

This article provides general information and does not replace an official CVAP decision or legal advice. Final approval of an application, the type of available benefits, and the number of sessions authorized in each case are determined exclusively by CVAP.

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Dr.Taraneh Moazzeni

PhD, RCC, CCC, ACS, CCS

Dr. Taraneh Moazzeni, holding a Ph.D. in Clinical Psychology, a Registered Clinical Counsellor in British Columbia (RCC), and a Canadian Certified Counsellor (CCC), has years of specialized experience supporting individuals, couples, and families. Her lived experience of immigration, combined with up-to-date clinical knowledge and continuous professional training, enables her to understand the challenges and complexities of clients’ lives not only through the lens of symptoms but also within the context of their relationships, culture, and lived experiences. Dr. Moazeni also serves as an approved clinical supervisor in British Columbia (ACS) and across Canada (CCS), supporting therapists on their path toward professional growth and obtaining registration. If you feel that it is time to explore yourself, your relationships, or your life path from a deeper perspective, you can book a session with Dr. Moazzeni to begin this journey.